Client Privacy Policy
Maison ShopElvora Official Governance — Version 3.1
1. Client Data Collection
When engaging with ShopElvora online or scheduling bespoke fittings, we collect only strictly necessary client information:
- Personal & Contact Identifiers: Name, VIP salon profile, shipping address, private telephone contact, and email.
- Acquisition Records: Runway pieces acquired, bespoke alterations history, size profiles, and delivery logs.
- Technical Telemetry: Encrypted IP addresses and browser configurations to protect against unauthorized account access.
2. Bespoke Fulfillment & Usage
Your confidential information is employed exclusively to:
- Fulfill, tailor, and dispatch your ordered garments via insured white-glove couriers.
- Coordinate personal sizing sessions and private salon invitations.
- Validate limited edition certificates of authenticity.
3. Vault Payment Security
ShopElvora utilizes military-grade 256-bit TLS encryption. Credit card and financial credentials are processed through dedicated Tier-1 PCI-DSS compliant vault tokenization. Maison ShopElvora never stores unencrypted payment credentials on our web infrastructure.
4. Digital Experience & Cookies
Our web platform uses essential cookies to remember your private bag selections, active currencies, and salon preferences. No third-party data broker advertising trackers are deployed.
5. Global Client Rights
In compliance with international data protection standards (including GDPR, CCPA, and Swiss FADP), clients hold the unencumbered right to request full export or permanent redaction of their personal records at any time.
6. Privacy Liaison Desk
For privacy inquiries or bespoke record modifications, please contact our confidential liaison:
Email: concierge-privacy@shopelvora.com
Atelier Address: Maison ShopElvora, 28 Rue du Faubourg Saint-Honoré, 75008 Paris, France